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| Specialist Copy Writer (Bangalore) |
Creative writer who writes copy for datasheets, manuals, Power point PPTs, Technical White Papers, FAQs, punch lines, ad campaigns, Website, and all marketing communication..
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| Responsibilities |
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- Writing creative content for websites, e-learning modules, presentations, articles, and print advertisements like slogans for posters and advertisements, text for leaflets and brochures and scripts for short medical films.
- Will be responsible for creative solutions as per the target audiences, products and clients after receiving the briefs for the projects.
- Description converting briefs to result oriented creative copies.
- Writing clear, persuasive, original copy.
- Submitting ideas and discussing progress with the creative director before making presentations to clients.
- Amending, revising or redeveloping campaigns in response to feedback from the creative director or clients.
- Proofreading copy to check spelling and grammar.
- Overseeing campaigns through the production stage to completion.
- Keeping up to date with popular culture and trends and corporate business information.
Experience/Education
- Bachelors/Masters degree in English Literature, Marketing, Journalism or Communications
- 3-6 years experience in a reputed advertising agency.
Skills :
- Good Leadership qualities.
- Good eye for detail.
- Strong written and verbal communication.
- Should be able to translate words to visual and other way round.
- Well-developed interpersonal & Analytical skills and creative abilities to work under pressure.
- Should be able to handle multiple projects.
- Ability to work well with a cross-functional team.
- Strong quality and customer focus.
- Strong background Database, Linux and Perl.
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| Senior Designer - Graphic / Web (Bangalore and Chennai) |
As a Senior Designer, you will be responsible for designing print and online advertising for global media companies. As the senior member of our creative production team, you will develop concepts and provide art direction to junior members of the team. You will be working in a dynamic, deadline-oriented environment where turnaround times will range from 4 hours to 12 hours. You will have a strong graphic design background with experience in multiple design software programs.
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| Responsibilities |
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Employees at this level are free to develop their own sequences and methods within the scope of established policies. Work is periodically checked for progress and conformance to established policies and requirements.
- Completely understand the Customer's Requirements.
- Create a creative spec for junior members of team
- Design and produce high quality complex print and online ads
- Analyze ad quality and provide regular feedback to other members of the team
- Complete assigned volume of work within established deadlines
- Continue to learn new concepts and skills
Experience/Education
- Master in Multimedia/BFA/Any Graduates.
- 3 to 5 years of experience in Graphic/Web Design.
- 2-3 years of experience in InDesign/Quark and Photoshop.
- 1-2 years of experience with the following:
- Some experience with Flash Action Scripting is preferred.
- Some experience in the advertising industry is preferred.
- Strong computer Skill.
Skills :
- Strong knowledge of principles and techniques used in commercial graphic design
- Good communication and inter-personnel skills
- Problem solving and a team player.
- Develop design concepts and provide art direction.
- Detail Oriented and Well Organized.
- Ability to multi-task.
- Excellent time management skills.
KRAs :
- Productivity-10 ads per day
- Quality-90%.
- Attendance-95%.
- Punctuality-95%
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| Specialist Graphic Designer / QC (Bangalore) |
As a Specialist, you will communicate and create advanced computer graphic/ animations/websites/illustrations using latest design editing tools along with project management experience.
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| Responsibilities |
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- Planning, work allocation, monitoring and designing diverse electronic variants such as interactive presentations, flash presentations, websites, and other design peace
- Should be a self-motivator and is responsible for creating/managing own workload.
- Detail oriented, well organized and able to thrive in a deadline-driven environment.
- Propose strategies for layouts and artistic concepts and must be able to create visual images that engage and attract.
- Candidate need to be responsive to customer needs; able to create new and original ideas, thorough and detailed
- Ensures quality control and that all materials have a consistent look and professional design
- Multitasking.
- Writing project creative briefs.
- Challenges and innovates new methods of creative execution.
- Sets and maintains creative standards for the Creative department
- Inspires creative team to constantly strive for excellence in the work they produce and maintains a positive creative design culture
- Introduces fresh ideas, concepts and approaches.
- Responsible for creating flash presentations, demos, campaigns, interfaces, collaterals and stationeries.
Experience/Education
- Bachelors/Masters degree in Fine Arts.
- Diploma in Multimedia.
- 2+ years experience in ad agency.
- 1 years experience in application designing.
Skills :
- Good Leadership qualities.
- Good eye for detail.
- Strong written and verbal communication.
- Should be able to translate words to visual and other way round.
- Well-developed interpersonal & Analytical skills and creative abilities to work under pressure.
- Must have excellent working knowledge of Photoshop, Illustrator, In-Design, Flash Animation, Quark Express, colour theory, typography and Design standards.
- Must have good proofreading and quality checking skills.
KRAs :
- Target to produce 10 ads per day of high complexities (exceptions will need to be explained)
- Target of 95% First Time Right quality.
- Target of 100% on time delivery.
- Attendance at 95%.
- Punctuality 95%.
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| Senior Customer Service Executive (Bangalore and Chennai) |
As the Senior Customer Service Executive, you will be the voice of the customer for 2adpro and the face of the company for our customers. You have a strong customer-centric focus and have the ability to quickly understand customer requirements and translate them into operational specs. You will support key account relationships through all cycles of engagement starting from sales support through pilot operations to production.
You must have a strong customer focus and outstanding communication skills. You are highly organized, self-motivated and have a passion for creating customer satisfaction. You have had past experience in supporting and managing overseas customer accounts.
Learn more Apply |
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| Responsibilities |
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Client Management
- Single point contact for the client and the senior management for a specific shift.
- Interface with clients frequently and maintain an excellent relationship with them.
Project Management
- Oversee and coordinate the day-to-day shift activities.
- Oversee and coordinate client escalated operational issues.
- Work with operations team to assist with shift schedules.
- Manage and oversee effective dissemination of client information to operations teams.
- Ensure that the instruction from the client is disseminated across the shift.
- Responsible for quality and timely completion of all ads.
- Ensure that the instruction / feedback received from the client is disseminated.
- Ensure compliance across processes.
- Monitor the effectiveness of the processes and recommend continual improvements.
- Ensure that the feedback from Revision analysis / star ratings are disseminated to the team members.
- Constant interaction with Shift Leads/Team leads on any issues in the shift.
- Timely flagging of issues to management.
- First point of escalation for clients.
Skills :
- Excellent oral/written business communication skills.
- Problem solving.
- Business etiquette.
- Data Analysis.
- Proficiency in Excel.
- Detail Oriented and Well Organized.
Reports Management:
- Manage and maintain all client dashboards and responsible for distribution of reports.
- Manage service level targets for service recovery and responsiveness.
- Manage and maintain demand vs. capacity reports.
- Responsible for preparing Service Recovery Reports for 1 / 2 Star Ratings.
- Consolidate the job direct messages and respond in a timely manner.
Experience/Education:
- Bachelors Degree in English, Communications or related.
- 3+ years of experience in customer service, account management or sales support.
- Strong computer skills (Word, Powerpoint).
Key Result Areas:
- Manage and maintain responsiveness to clients per the following standards.
- Response to JD messages/chat-15 minutes.
- Issue reporting and corrective action to the client on escalated issues-24 hours.
- Follow through in close monitoring of red flag customers.
- Attendance-95%.
- Punctuality-95%.
- Clear and crisp communication with the client minimizing the need for multitude of exchanges.
- Understand client perceptions and work with creative design team to align customers expectations vs. 2Adpro delivery for specific jobs during shift.
- Query resolution and active follow up
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| Executive Web designer (Bangalore and Chennai) |
As an Executive team member, you will be part of a creative production team that is responsible for designing print and online advertising for global media companies. You will work under the guidance of your team leader and senior graphic designer to produce print and online ads for customers based on the specified layout, copy and instructions. You will be working in a dynamic, deadline-oriented environment where turnaround times will range from 4 hours to 12 hours. You have a graphic design background and have some experience in either InDesign or Quark.
Learn more Apply |
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| Responsibilities |
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- Completely understand the Customer's Requirements.
- Create creative spec for the ad produced.
- Design and produce high quality complex print and online ads.
- Pay attention to the detailed aspects of an ad to ensure high accuracy in copy, layout and technical execution..
- Continue to learn new concepts and skills.
Skills
- Strong verbal communication.
- Good Eye for detail.
- Advanced Flash Animation.
- Sketching and Illustration.
- Interface Designing.
Experience/Education:
- Bachelors/Masters degree in Fine Arts.
- Diploma or equal training in web designing.
- 2+ Years of experience of web/application designing.
Key Result Areas:
- Productivity-8 ads per day.
- Quality-85%.
- Attendance-95%.
- Punctuality-95%.
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