A traditional outsourcing engagement however is a high touch engagement and requires a great deal of planning, process re-engineering and potentially high upfront costs. The customer and service provider must invest a considerable amount of time and effort in the early stages of an engagement in order to guarantee future success. Benefits of these engagements are evident in later years of the engagement.

Today, companies are facing challenges resulting from limited resources, increasing cost pressures and hyper-competition. Companies must react quickly in order to overcome these challenges and build new capacity and capability while lowering costs. They cannot afford to invest a significant amount of capital and time to implement solutions, which deliver their ROI in future years.

An On-Demand Global Sourcing model can provide such benefits to a company that is considering outsourcing business functions. This model is built around a foundation that can enable a company to decide what they want to outsource, when they want to outsource and how they want to outsource. The model is also designed based on a utility model where a company pays for outsourced services they need and use.